About our Home

At Chaucer House, staff work to create a welcoming atmosphere and put the health and wellbeing of the residents at the heart of everything they do. The team of qualified and attentive staff focus on the individual needs of the residents and provide residential, nursing and dementia care for 60 residents.

The modern and luxurious design provides well equipped, bright lounges and en suite bedrooms to support person-centred care in which residents enjoy activities and socialise with other residents and staff. Chaucer House has recently been recognised in property firm Knight Frank’s Luxury Care Home Guide 2020.

At the heart of the home is our philosophy of care, the Eden Alternative, where staff encourage social interaction, engagement and work towards the eradication of loneliness and boredom.

Facilities include the beauty salon where you can treat yourself to a new hairstyle or beauty treatment, a cinema room for residents and their families to enjoy a movie as well as a playroom with toys for the younger visitors to the home! There are communal tablets available for residents wanting to browse the internet or communicate with loved ones through email or video.

Residents can visit the pretty gardens to while away a peaceful afternoon, or join in with the daily programme of activities throughout the home. The minibus also gives residents the opportunity for day trips out to local places of interest.

There is a visitor cabin on the grounds of Chaucer House, available for families to use to meet their loved ones safely in a warm, friendly and Covid19 compliant environment.

All laundry is included and managed by the home domestic team but should residents wish to continue independently with daily tasks such as cleaning and laundry there’s always practical support available from staff to do so.

All meals are nutritionally balanced, freshly prepared and cooked at the home and the catering team are always on hand to meet any dietary requirements or requests.

Chaucer House offers a respite care service – this can be for just a few hours or for several weeks, but this crucial service offers family carers or caregivers the chance to have a break from caring, go on holiday or simply have some well-earned time off.

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