Avante Care & Support
Avante Care & Support Residents and service users
As the country emerges from lockdown and we see further easing of the restrictions in our community, we want to ensure our care homes remain a safe place for residents and staff. We know this period of lockdown has been particularly difficult for family and friends who have not been able to visit loved ones and we have considered how we can start opening our homes in a safe and practical way. We continue to follow the government’s guidelines as well as best practice among our peer organisations in the National Care Forum and as such are delighted to announce we are able to Implement the first phase of visiting.
This will start with external visits, using garden and outside areas in each of our care homes. As the layout and access to these areas differ across our 10 care homes there will be an agreed visitors plan for each site. This will include the location, frequency of visits and how the visits will be organised and managed.
Visits inside the care home will continue to be restricted to essential professional visitors or relatives of residents who are seriously ill. We know how much people want to get back to normal and have the flexibility to visit their loved ones when they want, but we cannot extend visiting beyond external areas until we have government guidance which says this is safe to do so.
New residents and service users
We know that during the current pandemic people are still looking for and requiring residential care or home care services. We are currently still taking admissions into our care homes for those that need care. Please call our care homes or home care service if you are looking for care or need any further help.
We want to assure you that when we are admitting new residents from the community, we are doing so safely. We have clear policies in place to ensure that testing or screening is done. If it is appropriate for a resident to move in to our care homes, the resident will be asked to self-isolate for 14 days within the home upon admission.
During that time we will ensure that the new resident is as fully engaged in the life of the home as possible. We will not accept any admission we feel would be a risk to our current residents in our care homes. Our staff are all trained in infection control and are vigilant to the symptoms of COVID-19.
Avante Care & Support
Avante Care & Support is a Registered Charity supporting over 1000 older people through our registered nursing and dementia care homes and home care services. We are proud to be a well-established not for profit organisation, with an experienced and skilled workforce. We are committed to making a positive difference to both individuals and their loved ones through individualised support and guidance.