Call us on 01795 597400

Chaucer House joins
Avante Care & Support
Click here to learn more about Chaucer House
We provide specialist dementia care and support in our care homes and in the community across Kent and South East London. Find out more Tailored care in your own home Find out more “To enable the journey through care by providing personalised home support and residential services” Find out more Whether you need support to live in your own home, or assistance in your daily life, we are here for you. Find out more Help make a difference. Join us now Find out more

Avante Care & Support Residents and service users

As the country emerges from lockdown and we see further easing of the restrictions in our community, we want to ensure our care homes remain a safe place for residents and staff. We know this period of lockdown has been particularly difficult for family and friends who have not been able to visit loved ones and we have considered how we can start opening our homes in a safe and practical way. We continue to follow the government’s guidelines as well as best practice among our peer organisations in the National Care Forum and as such are delighted to announce we are able to Implement the first phase of visiting.

This will start with external visits, using garden and outside areas in each of our care homes. As the layout and access to these areas differ across our 10 care homes there will be an agreed visitors plan for each site. This will include the location, frequency of visits and how the visits will be organised and managed.

Visits inside the care home will continue to be restricted to essential professional visitors or relatives of residents who are seriously ill. We know how much people want to get back to normal and have the flexibility to visit their loved ones when they want, but we cannot extend visiting beyond external areas until we have government guidance which says this is safe to do so.

New residents and service users

We know that during the current pandemic people are still looking for and requiring residential care or home care services. We are currently still taking admissions into our care homes for those that need care. Please call our care homes or home care service if you are looking for care or need any further help.

We want to assure you that when we are admitting new residents from the community, we are doing so safely. We have clear policies in place to ensure that testing or screening is done. If it is appropriate for a resident to move in to our care homes, the resident will be asked to self-isolate for 14 days within the home upon admission.

During that time we will ensure that the new resident is as fully engaged in the life of the home as possible. We will not accept any admission we feel would be a risk to our current residents in our care homes. Our staff are all trained in infection control and are vigilant to the symptoms of COVID-19.

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Avante Care & Support




Avante Care & Support is a Registered Charity supporting over 1000 older people through our registered nursing and dementia care homes and home care services. We are proud to be a well-established not for profit organisation, with an experienced and skilled workforce. We are committed to making a positive difference to both individuals and their loved ones through individualised support and guidance.

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We provide specialist dementia care and support across Kent and South East London, offering comprehensive specialist care including short term respite care, day care and also nursing care.


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Our Home Care and Support provides domiciliary care and support into peoples’ home across Kent and the London Borough of Bexley. Whether you need support to live in your own home, or assistance in your daily life, we are here for you, 365 days a year. 


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At select care homes we provide a day care service. Day care is offered in a secure and friendly environment, where we are able to provide a range of both organised and spontaneous activities combined with companionship and care.

 


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We offer nursing care through select care homes, lead by a team of dedicated qualified Registered Nurses and Health Care Assistants, along with all the right equipment to ensure our residents receive the very best nursing care and support.


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As a growing organisation we are always on the look-out for caring and committed people who could make a difference to the lives of the people we care for and support, as well as have an immensely rewarding job.


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Get in touch




To find out more about Avante Care & Support please call us on 01795 597400. We look forward to hearing from you and will be happy to answer any questions you may have.