Trusted Care, Trusted Feedback
Choosing the right care home is an important decision, and hearing from those with first-hand experience can provide valuable reassurance.
At Chaucer House, we are proud of the relationships we build with our residents and their families. Every review helps reflect the compassionate, person-centred care we provide each day, while helping us continually improve the experience we offer.
Below, you can explore independent reviews, our latest inspection information and personal testimonials from those who know Chaucer House best.
Rated by Residents & Families
Read verified reviews from residents and their loved ones on carehome.co.uk.
Compassionate Care
Kindness, dignity and respect are at the heart of everything we do.
Listening & Improving
We value feedback and continually look for ways to improve.
Person-Centred Support
Every resident receives care tailored to their individual needs, preferences and lifestyle.
Care Quality Commission Rating
The Care Quality Commission (CQC) is the independent regulator of health and adult social care services in England. Their inspections assess how well care providers deliver safe, effective, caring, responsive and well-led services.
At Chaucer House, we are committed to maintaining the highest standards of care and continually improving the experience we provide for every resident. View our latest CQC rating and inspection report below.
Testimonial
"My mum has been a resident for over a year and from the very first visits as respite she has been well looked after. All the staff are really friendly and many of them put in extra effort to make sure that my mum is as happy and relaxed as is possible. The staff at Amherst Court are its greatest asset. That includes every department not just the carers. Everyone says hello and smiles when I visit."
Come and See Barnes Lodge for Yourself
While reviews provide valuable insight, nothing compares to experiencing Barnes Lodge in person. We'd love to welcome you for a visit, introduce you to our team and show you everything our home has to offer.
