Info and FAQ

Our Visiting Guidance

This guidance applies from 24 August 2022 and replaces previous guidance on care home visiting.

Visiting is an integral part of care home life. It is vitally important for maintaining the health, wellbeing and quality of life of the people we care for and support in our care homes. Visiting is also crucial for family and friends to maintain contact and life-long relationships with their loved ones and to contribute to their support and care.

Additional measures are therefore in place to facilitate visiting while keeping our residents and staff safe. These include infection prevention and control (IPC) measures, individual risk assessments, testing arrangements and isolation on return from some high-risk activities out of the home.