Amherst Court care home has recently recruited two new members of staff to join the reception team - Sylvia and Pauline. The two recruits not only work at the home they also live there too.
Sylvia moved into Amherst Court over two months ago and had been immobile for 6 months prior to moving in. She stayed in bed and had become detached and disengaged. When Sylvia moved to Amherst Court Ashley Haydon, Home Manager, spent time with Sylvia and her family to understand what care and support was required to help support and encourage Sylvia to become more mobile and involved.
Pauline has been living at Amherst Court for over 6 months and is very sociable, often taking part in day trips out and activities at the home. Pauline had a keen interest in finance. She used to be a landlady in a pub and so was used to dealing with money on a day to day basis. When she moved to Amherst Court she would talk about her working life and at times would become agitated talking about her previous responsibilities and not being able to do continue with them. The care staff knew if they could give Pauline a purpose in her day it may help to reduce her anxiety and become more settled.
Ashley Haydon, Home Manager said, ‘When we welcomed Sylvia into Amherst Court we were convinced a fresh approach and environment would help her. The staff have supported Sylvia and the difference in just two months has been astonishing. Within a month she was fully mobile, occupied and has reintegrated into the church she had not visited for a long period, as well as working part time on reception. We have also observed a significant positive outcome with Pauline who since working on reception has become more engaged with other residents and staff. She has become very comfortable and at ease meeting and greeting visitors into the home, checking timesheets and delivering the post across the home. It is clear she feels she is contributing again and is thoroughly enjoying doing so. Both ladies now have their own name badges which they wear when they are working and are on a split rota working alternate days, they are a big hit with other residents, family members and staff!
We are also introducing residents to work in our dementia friendly café next week with uniforms on order for our new recruits!’
‘Communities where everyone has a vibrant and fulfilling life’
We would love to hear from you. Feel free to pop in or contact the Home Manager on 01634 400009 or contact our Head Office on 01795 597400
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