The nationwide survey, called Your Care Rating, is designed to give residents a voice, putting their care at the heart of understanding more about how well care homes perform. The Your Care Rating survey results are also a vital tool for families when they are choosing a care home for a loved one, giving them direct feedback on the views of the most important audience – the residents.
Over 20,000 residents in 1,055 care homes across the UK took part, providing feedback on a range of categories, across four broad Themes; Staff and Care, Home Comforts, Choice and Having a Say, and Quality of Life. The OPR score is an overall score based on the results across the four Themes.
At the heart of our work is our Philosophy of Care, where we encourage social interaction, engagement and the eradication of boredom. We help develop interests and hobbies and within our care homes and provide as many opportunities to meet and make new friends. This is what sets us apart from other care services and is our primary goal. At Avante, life begins again.
While Your Care Rating has been designed to give care homes and operators valuable feedback on how each home is performing, it is not a nationwide ranking of the best and worst care homes in the country. When choosing a care home there are many factors outside of the survey – including cost, location and need for specialist services. Every home caters for different needs and different resident preferences, which is why a like-for-like comparison is not suitable.