Court Regis Care Home Receives ‘Good’ CQC Rating

AvantecareCare & Support

Court Regis Care Home Receives ‘Good’ CQC Rating

Court Regis Care Home, owned and managed by Avante Care & Support, has recently been inspected by the Care Quality Commission (CQC) and has received another ‘Good’ rating across all areas of the inspection.

Located in Milton Regis, Sittingbourne, Kent, Court Regis provides dementia care and support for those living with dementia.

CQC inspectors gave a ‘Good’ rating in all of the five key areas of inspection which assesses whether the service is safe, effective, caring, responsive and well-led.

The CQC report states that the people they had spoken with told them they had confidence in the service and felt safe in the home. It was made evident during the inspection that residents are supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible.

The published report was based on an unannounced inspection on 9th August 2017 by the Care Quality Commission.

Inspectors spoke to residents, relatives, staff members and health and social care professionals. They observed staff with residents, and examined records including the staffing rota, policies, incident and accident records, recruitment and training records, meeting minutes and audit reports.

One relative’s feedback included, ‘Our loved one has been treated with professionalism but also care and deep affection. What is also remarkable is the way this level of care has also been extended to the family, through what was and continues to be a very difficult time. The care with which management recruit their staff in order to maintain the ethos of the home is to be congratulated.’

The report from the Care Quality Commission stated: “It was evident through our observations between residents and staff that there were good, caring relationships and residents always appeared relaxed and happy during interactions with staff.

A family member said, “Nothing is too much trouble, all residents are looked after, meals are really good with plenty of choices. Activities are planned to be totally inclusive. The resident’s wishes are paramount; this is evident at all times. I would recommend Court Regis wholeheartedly.”

Emma Hodges, Registered Manager, Court Regis said I am extremely pleased for Court Regis to be recognised again with good ratings across all 5 areas of the CQC inspection. The recent report findings is a credit to the whole team at Court Regis. I have great staff that ensure we provide good care and support to the residents at Court Regis. Our vision is to create a community where everyone has a vibrant and fulfilling life’.

To find out more about Avante Care & Support please call us on 01795 423485. We look forward to hearing from you and will be happy to answer any questions you may have.

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