Avante Care & Support has built a strong long-lasting reputation for providing high quality care and support within its care homes and home care & support services.
This successful reputation is down to the exceptional staff who work at Avante Care & Support. Our staff go the extra mile to build friendships with our residents and service users and brighten their day wherever possible. As a growing organisation we are always on the look-out for caring and committed people who could make a difference to the lives of the people we care for and support.
Why should you join us?
With our Head office based in Faversham, Kent and services located around Kent, Greenwich and Bexley, we employ over 800 people to care for and support the lives of residents and service users. In return, we offer excellent training and development, competitive pay and benefits and flexible hours.
We support our staff to develop their skills which is why we have many staff that joined the team as a Junior role and have since worked hard to move up within the organisation into more senior roles.
What our staff say about us
There are many career opportunities at Avante Care & Support which you can build upon and be supported to do so. Below are some examples of our staff who have worked hard to get where they are now.
I was one of ‘those people’ who grew up never knowing what I wanted to do or where I wanted to be when I was older. I had a couple of jobs working in the restaurant/bar industry, where I always worked hard but felt like I needed to progress somewhere quicker than the opportunities were presenting themselves.
So, what felt to be my first proper career, began after my successful application to become the part-time administrator of Stepahead Support; the youth support service within Avante Care & Support which provided help and support to young people and their families.
I will never forget my first day. It was in January 2010 and we had, had one of the biggest snow falls in years. Instead of arriving at the office as I had originally assumed, a meeting had been scheduled at one of our support centres in Folkestone. I had never driven to Folkestone before, and that added with the constant snow fall was just another obstacle on an already nervy day. I think I arrived an hour early and sat in my car freezing, just to make sure no wrong turns or satnav issues were going to set a bad first impression. As soon as I walked in, all the staff welcomed me and the director made me a cup of tea. I was instantly made to feel like one of the team and could tell that my ideas and opinions were appreciated and respected. The job was made permanent just a few months later.
This same feeling was felt as I took up an internally advertised position to become a Finance Assistant. This would start off as maternity cover but helped give me a full-time position within Avante Care & Support. I had already learned so many skills working in the administration role, which I felt could be further developed by this move.
My role as a Finance Assistant became more established as my full-time permanent job was confirmed and I undertook accounting qualifications which were funded and supported by Avante Care & Support. Ensuring payments were made correctly and on time and having a greater input into the accounts of the business, I at last knew the path I wanted my career to go. As I gained valuable experience in my position, completing my AAT qualifications and helping to make significant savings through various supplier contracts, my job title has changed from ‘Trainee Accountant’ to ‘Assistant Accountant’.
I continue to have a drive to progress and succeed in whatever I do and to help Avante Care & Support achieve its long term targets.
Adam Bradley MAAT
Head Office, De Gelsey House
Hotel Services Manager
After 8 years working as a licensee I felt I needed a change and a new career path, I applied at Amherst Court as a care service assistant in September 2010 and was successful in my application and started in the November of that year.
I will always remember my first days, the girls I worked with were so nice and made me feel so welcome and comfortable. They were all happy to show me the ropes and answered all my questions (and I had many). During my time as a care service assistant I studied for my Diploma level 2 and by this time knew I wanted to build a career within Avante Care & Support.
In 2013 I applied for Relief team leader and was again successful, I worked closely with my suite manager and team leaders and with their support and guidance I was able to complete my diploma level 3 and gain the knowledge I needed for the job role. A year later I became a full time team leader and in 2016 again with guidance and support from my managers I became a relief suite manager. Earlier this year a post became available for a Hotel Services Manager at Amherst Court, with my experience from my previous career and my current career I felt it would be an ideal job and applied and was successful. I am now studying for my diploma level 5 and enjoy my job immensely.
I can honestly say this has all been made possible by, the excellent support, guidance and encouragement given to me by all staff at Amherst Court from care staff to team leaders and managers, I was especially lucky to have a suite manager that supported me with every decision I made and helped make it possible.
What I have learnt from this experience is how to pass this along to others and to encourage them to aim high and achieve their goals.
One of the greatest things about climbing the ladder is being able to show new members of staff or those wanting to advance that it is possible and they can achieve it within Avante Care & Support.
Hotel Services Manager
My Career at Avante Care & Support started in April 2006 as a carer. It was the most nerve wracking first week for me! Entering strangers homes and assisting them with daily tasks that we take for granted and something that they once were able to do. During this time (and still do) I would always think how hard it must be to lose your independence and have to rely on others, strangers initially, to help with such personal things .
I met some wonderful people that shared with me some amazing stories about their lives, the service users made me laugh daily and cry at times too when they spoke of lost loved ones and reminiscing about the good old days!
A challenge in my work that I had to face and work around was I found the time restrictions of 30 minutes hard to give ‘your all’ to someone, but I soon realised that is the nature of Homecare and experience helps you learn to do an awful lot in a short period of time! Although I loved being a carer, when the opportunity came up to work in the office team I took that step as I found it hard to switch off once I was home, with that I didn’t feel for me I could continue with the carer role but was certain I wanted to stay in the sector.
So in 2007 I started an admin role in the Bexley office. My first task was to send out memos to the carers, it was really difficult as I wanted to ensure it was worded carefully as I had received some from the office previously when I was a carer which had annoyed me! I Enjoyed the role and when there were some changes in the office I applied to the Assistants Manager post and was successful in my application. It was an interesting time as there had been a lot of changes to the structure, so I was managing the team as a very green manager but I had the support of a great Director and my team so it worked and helped me gain the knowledge needed for my next role in 2011 as Kent Homecare Branch Manager.
I have been a Branch Manager for 6 1/2 years now and in the Bexley Branch for the last 5 years, it’s a busy time and can be stressful in places but I have more good days than bad! I have a fantastic team working with me and we strive to deliver quality care in a very difficult sector, due to the underfunding in care in general. Our homecare and support service works as well as it does because most people who work in the Bexley Branch go above and beyond their call of duty and are very committed to their roles as well as each other. I really couldn’t do my job without the support of my fantastic team of carers and office staff and of course my family who often lose me at times to the trials and tribulations the role brings! When we receive a thank you card from a family for all of the support as a team we have provided for a loved one, it makes it all worth while as it just brings that great reminder that with home care support we provide, it allows people to stay in their own homes with their memories and comforts around them and without us this would not be possible.
Home Care & Support
I joined Avante Care Support in 2011 at the ripe age on 20. After spending some of my more impressionable years wondering what on earth I wanted to do with me life, as most twenty something’s often do, I suddenly had the epiphany that I wanted to follow in the footsteps of my mother and grandmother and become a nurse. I thought that the most logical step would be to gain some hands on experience and that is how I landed my first role as a care service assistant at Northbourne Court.
Like a duck to water, I quickly realised that Residential care was the place for me. I took to the role well and finally felt happy in my work, in all honestly being a carer did not feel like work at all! It is safe to say I was a fairly timid thing when I first started, luckily for me I was buddied up with some wonderful carers who had been in the health and social care sector for years so there was little time to sit back and the residents made going to ‘work’ (if you can call it that) a real pleasure.
Over the next few years I gained experience quickly and soon felt the urge to step towards a more supervisory role. I was supported with training such as a Diploma and First Aid, Medication etc and spent the next few years as a Team Leader at Northborne Court before moving to Riverdale Court to begin working as an Assistant Manager. Moving to another service was a brilliant opportunity for me, I learnt a great deal in such a short space of time with the support of the team around me.
One thing that has always gone in my favour within my time with Avante is that I have been lucky to be supported by excellent managers over the years. I have always been told I have an old head but even I understand how unusual it is to be in the position of Home Manager at the age of 26 but thankfully I have been given excellent opportunities and support over the last few years, without this I am sure my carer would have taken a different course.